Credits, plans and billing
How do I change or cancel my plan?
Open Manage Billing on the Credits page. Stripe's portal lets you switch between Pro and Agency, update the card, download invoices and cancel.
- Open Credits in the sidebar and press Manage Billing (top right). It is also under Billing in Account settings.
- Stripe's billing portal opens, signed in as you.
- Under your subscription, choose Update plan to switch between Pro and Agency, or Cancel plan to stop it.
What happens when you cancel
The plan stays active until the end of the period you have paid for, then stops. No further charges. Credits already in your balance stay there and never expire while your account exists, so cancelling does not lose anything you have bought.
What happens when you switch
Switching mid-month is prorated by Stripe: you pay the difference for the rest of the period, and the new monthly credits arrive at the next renewal.
Changing the card
Update payment method in the same portal. The next renewal uses the new card.
Starting a plan while another is active
The app will not sell you a second plan on top of the first. Change the existing one in the portal instead.
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