Can I get a refund?

Purchases of credits and plan payments are not refundable, for any reason, including unused credits, a canceled plan or a plan you disagree with. Every analysis buys live search data and reads every page that ranks, and those costs are paid the moment the run starts.

What you do get back

• Credits charged to a run that fails on our side return to your balance automatically. See What happens to my credits if a run fails?.
• Credits from a run you stop return in full.
• Bought credits never expire while your account exists, and canceling a plan keeps the balance.

Before you buy

Try a plan for $1 first, open the public sample plan, and check What things cost. If you are unsure whether the tool suits your site, ask us first at the contact page; we would rather answer a question than take a payment that does not help you.

Where the law where you live gives you a right that cannot be waived, that right applies. The full wording is in the Terms.