Account and privacy
Signing in, passwords, email, deleting data, what we store.
- How do I set or change my password?Account settings, Password, type it twice, Set Password. Email sign-in links keep working alongside it.
- How do I change my email address or display name?Both are in Account settings. A new email must be confirmed from the new inbox before it takes effect.
- How do I delete my data or my account?Both are at the bottom of Account settings. Delete All My Data removes every site and its research and keeps the account; Delete My Account removes everything, including credits.
- What do you store about me, and who can see it?Your email, name and sign-in records; the sites, keywords and settings you submit; the research results; a Stripe customer reference; and server logs for 90 days. Only you and our support staff can see your research.
- Can my team share an account?Accounts are per person and per email. For now, a team shares by using one account or by sending share links; separate seats are on the roadmap.
- Why can't I add another site or read one today?Accounts that have not run an analysis yet can set up 3 sites and read 5 a day. Running one analysis lifts both limits.
Still stuck?
Tell us what you were trying to do and which site or page it concerns. A person replies from help@legiit.com, usually within one working day.