Account and privacy
Signing in, passwords, email, deleting data, what we store.
- How do I set or change my password?Account settings, Password, type it twice, Set Password. Email sign-in links keep working alongside it.
- How do I change my email address or display name?Both are in Account settings. A new email must be confirmed from the new inbox before it takes effect.
- How do I delete my data or my account?Both are at the bottom of Account settings. Delete All My Data removes every site and its research and keeps the account; Delete My Account removes everything, including credits.
- What do you store about me, and who can see it?Your email, name and sign-in records; the sites, keywords and settings you submit; the research results; a Stripe customer reference; and server logs for 90 days. Only you and our support staff can see your research.
- Can my team share an account?Accounts are per person and per email. For now, a team shares by using one account or by sending share links; separate seats are on the roadmap.
- Why can't I add another site or read one today?Accounts that have not run an analysis yet can set up 3 sites and read 5 a day. Running one analysis lifts both limits.
- Is there an API?Yes. Create a token in Account settings and read your sites, plans and keywords, start research, or get keywords for an idea, from your own tools. Tokens act as you and spend your credits.
Still stuck?
Tell us what you were trying to do and which site or page it concerns. A person replies from help@legiit.com, usually within one business day.