Troubleshooting
The sign-in link did not arrive
Check spam, wait a minute, confirm the address, and request a new link. Each link is single use and expires.
- Wait a minute. Delivery is usually instant but can take a minute or two.
- Check spam and promotions. The email comes from no-reply@legiitkeywords.com. Add it to your contacts so the next one lands in the inbox.
- Check the address. A typo in the address means the link went nowhere. Request again with the address spelled exactly as you registered it.
- Use the newest link. Links are single use and expire. If you requested twice, the older link no longer works.
- Open it on the same device. A link opened on your phone signs in your phone. Request one from the device you want to use.
Company email filtering
Some company mail systems quarantine automated messages. Ask your administrator to allow no-reply@legiitkeywords.com, or use a personal address.
Still nothing
Email help@legiit.com from the address you are trying to sign in with. If you have set a password, you can sign in with it while we look.
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Still stuck?
Tell us what you were trying to do and which site or page it concerns. A person replies from help@legiit.com, usually within one working day.