Troubleshooting
A page will not load or looks wrong
Refresh, then try a private window. If it persists, tell us the address, the browser and what you saw.
- Refresh the page. A deploy on our side can interrupt a page for a moment.
- Try a private window. An old signed-in session or an extension can interfere; a private window rules both out.
- Try another browser. We support current versions of Chrome, Edge, Safari and Firefox on desktop and phone.
- Check the address. Old links to a page under a run redirect to the new address; a link to a deleted site or run shows "not found".
If a page shows Something went wrong with a reference number, send us the number, the address and what you were doing. That reference lets us find the exact error.
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Tell us what you were trying to do and which site or page it concerns. A person replies from help@legiit.com, usually within one working day.