# Legiit Keywords

> Keyword research that decides which pages a website should build, improve or leave alone, with the evidence behind every call: the searches, the live results pages, the pages that rank and what they lack, and whether the site can win.

The help centre at https://legiitkeywords.com/help answers how the product works, what it costs and how to use it.

## Getting started

- [What is Legiit Keywords and what do I get from it?](https://legiitkeywords.com/help/getting-started/what-is-legiit-keywords): A plan of the pages your website should build, improve or leave alone, with the evidence behind every call, in about twenty minutes.
- [What is free, and what does the $1 trial include?](https://legiitkeywords.com/help/getting-started/what-does-the-free-preview-include): Signing in, adding a site and reading the Help Center are free. Researching a site is not; you either try a plan for $1 or buy the site's plan for $29. Keywords for one post or video are 5 credits.
- [How do I create an account and sign in?](https://legiitkeywords.com/help/getting-started/how-do-i-create-an-account-and-sign-in): Enter your email, tap the link we send, and you are in. No password unless you want one.
- [How do I get keywords for a post or video?](https://legiitkeywords.com/help/getting-started/how-do-i-get-keywords-for-a-post-or-video): Open Tools, press Get Keywords, describe the piece in a sentence or two, pick the market and press Find Keywords. The answer opens on the same page in about two minutes, for 5 credits. No site needed.
- [What is the $1 trial?](https://legiitkeywords.com/help/getting-started/what-is-the-one-dollar-trial): Seven days of Pro or Agency for a dollar, with your site researched in full and the first decision shown. The other decisions are made and locked until the plan starts. Cancel before day seven and nothing else is charged.
- [How do I add my site?](https://legiitkeywords.com/help/getting-started/how-do-i-add-my-site): Sign in, paste the address, then try a plan for $1 or buy the site's plan once. Paying accounts see the site read free instead.
- [How do I confirm the profile, and why does it matter?](https://legiitkeywords.com/help/getting-started/how-do-i-confirm-the-profile): The profile is what the research is built on. Check it, fix anything wrong, and confirm it once. One click if it is right.
- [How do I start the analysis?](https://legiitkeywords.com/help/getting-started/how-do-i-start-the-analysis): With the profile confirmed, press Start Research, choose Standard or Deep, and confirm. It runs on its own for 15 to 25 minutes and emails you when done.
- [What happens during the twenty minutes?](https://legiitkeywords.com/help/getting-started/what-happens-during-the-research): Seven stages, each storing what it found: find keywords, keep the ones that fit, group them, read what ranks, check whether you can win, decide, brief.
- [How do I read my plan?](https://legiitkeywords.com/help/getting-started/how-do-i-read-my-plan): The plan lists every keyword group worth acting on, ranked, with the action, the demand, the opening and whether you can reach it. Open a row for the decision, the evidence and the brief.
- [How do I build a knowledge base?](https://legiitkeywords.com/help/getting-started/how-do-i-build-a-knowledge-base): Prepare the free preview, choose a size and build. You get one list of answers written from your own site. Untick any you don't want and press Publish. Questions your site doesn't answer are listed apart, and they are optional.
- [How do I build a topical map for my site?](https://legiitkeywords.com/help/getting-started/how-do-i-build-a-topical-map): Open the site's Map tab, press Prepare the Map, check the map plan it drafts, pick a size, and build. About two minutes for the map plan, 40 minutes to two hours for the build, and the pages can then be written in batches.

## Sites and profiles

- [Can I research a site that is not built yet?](https://legiitkeywords.com/help/sites-and-profiles/can-i-research-a-site-that-is-not-built-yet): Yes. Choose "I Am Planning One", describe the business, and the research treats it as a new domain: what to launch first, and what a site with no authority can reach.
- [How do I fix the profile?](https://legiitkeywords.com/help/sites-and-profiles/how-do-i-fix-the-profile): Open the Profile tab, press Edit, change any field, save and confirm again. The next run uses the new version.
- [What are brand terms and excluded terms?](https://legiitkeywords.com/help/sites-and-profiles/what-are-brand-terms-and-excluded-terms): Brand terms are words that mean your own brand; searches containing them are set aside because you already rank for them. Excluded terms are anything you never want in a plan.
- [Which pages of my site do you read?](https://legiitkeywords.com/help/sites-and-profiles/which-pages-of-my-site-do-you-read): We list every page we can find, read about twenty of them in full to write the profile, and check every new-page idea against all of them so we never tell you to build a page you already have.
- [How do I change the country the research uses?](https://legiitkeywords.com/help/sites-and-profiles/how-do-i-change-the-market): The market is set when you add the site and can be changed on the Settings tab. It decides whose search results and volumes are used.
- [How are competitors chosen, and can I change them?](https://legiitkeywords.com/help/sites-and-profiles/how-are-competitors-chosen): Comparable sites are found automatically from what ranks for your topics, filtered so that giant publishers are not treated as peers. The Competitors tab shows which were compared and why not the others, lets you add, switch off or remove them, and pulls a new competitor's keywords for 10 credits.
- [What are writing rules?](https://legiitkeywords.com/help/sites-and-profiles/what-are-writing-rules): Rules every draft for the site follows, added to the platform's own. Tone, spelling, words to avoid, things to always include.
- [How do I take a planned site live?](https://legiitkeywords.com/help/sites-and-profiles/how-do-i-take-a-planned-site-live): On the Settings tab, add the site's address under Go live. It becomes a live site, and the next profile run reads the real pages.
- [Why does my profile show search volumes before I have paid?](https://legiitkeywords.com/help/sites-and-profiles/why-does-my-profile-show-search-volumes): The site read looks up real monthly searches for the first topics it would research, so you can see the demand before buying the analysis.
- [How do I connect Google Search Console and Analytics, and what do I get?](https://legiitkeywords.com/help/sites-and-profiles/how-do-i-connect-google-search-console-and-analytics): Connect the Google account that owns the site. Research then starts from the searches you already get, and every page you mark live gets a scorecard from your own data.
- [How do I delete a site?](https://legiitkeywords.com/help/sites-and-profiles/how-do-i-delete-a-site): On the site's Settings tab, type its name under Delete this site and confirm. Everything researched for it goes with it.
- [How do I add my own customer language (Google Ads search terms, reviews, support chats)?](https://legiitkeywords.com/help/sites-and-profiles/how-do-i-add-my-own-customer-language): Upload a Google Ads search terms report, or reviews, chats and transcripts, from the site's Settings. The research quotes your customers word for word and treats their searches as real demand.
- [How do I re-run the research on a schedule, and what does "what changed" show?](https://legiitkeywords.com/help/sites-and-profiles/how-do-i-keep-a-site-on-a-schedule): Set a site to research again every month or quarter. Each run costs the usual credits and emails you what moved since last time: new pages, verdicts that changed, AI answers that appeared.
- [How do I organize sites by client?](https://legiitkeywords.com/help/sites-and-profiles/how-do-i-organize-sites-by-client): Agencies and freelancers give each site a client name in Settings. The home screen groups sites by client, shared plans can carry your brand, and the API returns the client with each site.
- [How do I add my help centre?](https://legiitkeywords.com/help/sites-and-profiles/how-do-i-add-my-help-centre): The knowledge base reads your existing help centre on Freshdesk, Intercom, Zendesk or a docs site as your own words. We find it from your pages and your chat widget; add one we missed under Your help centres.

## Research and results

- [How does the research work, stage by stage?](https://legiitkeywords.com/help/research-and-results/how-does-the-research-work): Find, filter, group, read, check, decide, brief. Every stage stores what it found, and every decision points back to those records.
- [Where does the data come from?](https://legiitkeywords.com/help/research-and-results/where-does-the-data-come-from): Search volumes, rankings, results pages and backlink strength from DataForSEO; pages read through Firecrawl; judgment from Anthropic's Claude models working on that stored evidence.
- [Is the AI making this up?](https://legiitkeywords.com/help/research-and-results/is-the-ai-making-this-up): No. Every claim in the plan links to a stored record, and a draft states a number only when your own facts or a named source state it; a number only you could supply is written around, never guessed.
- [What are the three verdicts on a page, and what does "cannot call yet" mean?](https://legiitkeywords.com/help/research-and-results/what-are-the-three-verdicts): Every page decision shows Fit, Clicks and Value, each computed from stored records with the table it came from, plus how much evidence sits behind the call.
- [What is on the Keywords tab?](https://legiitkeywords.com/help/research-and-results/what-is-on-the-keywords-tab): The keywords kept for your plan first, with volume, difficulty, intent, where each came from and your current position. One click shows what was set aside and why.
- [What do kept, dropped and unverified mean?](https://legiitkeywords.com/help/research-and-results/what-do-kept-dropped-and-unverified-mean): Kept keywords could bring customers and feed the plan. Dropped ones were set aside, and say why. Not judged ones were found too late or by a stopped run. Unverified marks a phrase from real customer language with no recorded volume.
- [Where to get mentioned: AI Overviews, forums and best-of lists](https://legiitkeywords.com/help/research-and-results/where-to-get-mentioned): When an AI answer or a forum thread already owns a search, being one of their sources is worth as much as ranking. Each page shows the places to be mentioned.
- [What is the Groups view?](https://legiitkeywords.com/help/research-and-results/what-is-the-groups-view): Keywords whose top results overlap are one group, because one page can win them all. The Groups view shows each cluster with its need, demand, verdict and decision.
- [What do the verdicts mean: clear opening, partial opening, well served?](https://legiitkeywords.com/help/research-and-results/what-do-the-verdicts-mean): The verdict says how well the pages that currently rank serve the searcher. A clear opening means none of them does; well served means they already do, and that is a real finding.
- [What does "reachable" mean, and how is it decided?](https://legiitkeywords.com/help/research-and-results/what-does-reachable-mean): Reachable means your site can realistically rank for the group within about six months, judged from your domain's strength against the domains that rank, the difficulty, and whether you already have a page.
- [What do build, improve and skip mean?](https://legiitkeywords.com/help/research-and-results/what-do-build-improve-and-skip-mean): Build a new page, improve a page you already have, or leave the group alone. Every decision says why, what the page must contain, the size of the job and how confident the research is.
- [Why was a page skipped?](https://legiitkeywords.com/help/research-and-results/why-was-a-page-skipped): Because the current results already serve the need, because your site cannot realistically rank for it, or because another page in the plan already covers it. The reason is on the row.
- [What is a topical map?](https://legiitkeywords.com/help/research-and-results/what-is-a-topical-map): The complete set of pages your site should own to be the go-to site for its subject, arranged as a tree with a core section and an outer section, each page tested before it earns a place, in the order to publish, with the links planned.
- [What is on a page in the plan?](https://legiitkeywords.com/help/research-and-results/what-is-on-a-page): The decision in full, the demand, the opening and whether you can win it, each with its evidence, then what the page must deliver, the brief, open questions, the work involved and the button to write the draft.
- [How do I open the evidence behind a decision?](https://legiitkeywords.com/help/research-and-results/how-do-i-open-the-evidence): Press See the Evidence under any of the three cards on a page, or scroll to the Evidence section at the bottom. Every record the decision used is there.
- [How is the topical map built, step by step?](https://legiitkeywords.com/help/research-and-results/how-is-the-topical-map-built): Plan the map, check the plan, then mine the subject's attributes from named sources, test each topic for its own page, arrange the tree, inspect the core, write the decisions and the links.
- [Can I run the research again, and what changes?](https://legiitkeywords.com/help/research-and-results/can-i-run-the-research-again): Yes, any time. A rerun uses the current profile and fresh results where the cache has expired, and the earlier plan stays in History.
- [How does Keywords for an Idea work, and how do I read the answer?](https://legiitkeywords.com/help/research-and-results/keywords-for-an-idea): One run takes your description of a post or video to a primary keyword chosen by meaning, the keywords for each section and related topics, each with its Google searches when they are measured. 5 credits, about two minutes, no site needed. Here is every step and every block of the answer.
- [Why did a topic become a heading instead of a page?](https://legiitkeywords.com/help/research-and-results/why-did-a-topic-become-a-heading): It failed the page test, or its results page is the same as another page's. Three of four checks make a page: demand, a distinct entity and attribute, results unlike its siblings, a clear pattern.
- [How do I check keywords I already have in mind?](https://legiitkeywords.com/help/research-and-results/how-do-i-check-my-own-keywords): Paste up to 50 keywords on the site's Check Keywords screen. Each gets the same inspection as a full analysis, at 5 credits a keyword.
- [What does the publishing order mean?](https://legiitkeywords.com/help/research-and-results/what-does-the-publishing-order-mean): Pages that already exist are improved first. Then, branch by branch, the supporting outer pages go live before the core page they feed, so every planned link has a target on launch day.
- [How accurate are the search volumes and difficulty scores?](https://legiitkeywords.com/help/research-and-results/how-accurate-are-the-search-volumes): They are estimates from keyword databases, good for comparing keywords against each other, not a forecast of your traffic. Demand from real customer language is shown separately and honestly.
- [What is the competitor gap, and what is on the Competitors tab?](https://legiitkeywords.com/help/research-and-results/what-is-the-competitor-gap): The Competitors tab lists the sites the research compared you with and, for each, the keywords it ranks for in the top 20 that fit your subject, each judged against your profile. Pulling a new competitor's keywords costs 10 credits and takes about two minutes.
- [What is a knowledge base?](https://legiitkeywords.com/help/research-and-results/what-is-a-knowledge-base): A help centre for your business, written only from your own site, your own help articles and your own words. Build it, untick any answer you don't want, and press Publish.
- [How are knowledge base answers checked?](https://legiitkeywords.com/help/research-and-results/how-are-knowledge-base-answers-checked): Every sentence must come from your own pages, your help centre or your own words. Sentences we can't trace are cut before you see them, prices and policies are quoted word for word, and on medical, legal and money sites a named reviewer approves the answers before they go out.
- [How accurate are the decisions, and what is the "pages like this" line?](https://legiitkeywords.com/help/research-and-results/how-accurate-are-the-decisions): We publish how pages with each verdict actually performed, measured from owners' Search Console data, at legiitkeywords.com/accuracy. Each page also shows what similar pages earned in their first 30 days.
- [What does the "AI answers over time" table show?](https://legiitkeywords.com/help/research-and-results/what-does-the-ai-answers-table-show): Each research run samples live Google results for every page decision. The History tab shows, run by run, how many of those searches had an AI answer and how many cited your site.

## Briefs and drafts

- [What is in a brief?](https://legiitkeywords.com/help/briefs-and-drafts/what-is-in-a-brief): Everything a writer or developer needs to build the page without seeing the research: title, meta description, keywords, audience, the angle, an outline with notes, questions to answer, what to beat in each top result, internal links and a word count.
- [How do I write a draft?](https://legiitkeywords.com/help/briefs-and-drafts/how-do-i-write-a-draft): Press Write the Draft on a page in the plan. Twenty-five credits, a few minutes, and the full page appears with its title tag, meta description, slug, internal links and a rule check.
- [What is the rule check on a draft?](https://legiitkeywords.com/help/briefs-and-drafts/what-is-the-rule-check): An automatic check of the finished draft against the platform writing rules and your site's own: banned phrasing, structure and length. It reports, it does not rewrite facts.
- [Where do the numbers in a draft come from, and what does it ask me for?](https://legiitkeywords.com/help/briefs-and-drafts/why-does-my-draft-have-placeholders): From your business's own facts and from named public sources, never from the writer's imagination. The page is finished as written, with nothing to fill in; a number only you could supply is written around, and asked for once beside the draft in case you want it in.
- [How do I write the pages of a map in batches?](https://legiitkeywords.com/help/briefs-and-drafts/how-do-i-write-map-pages-in-batches): Tick pages on the Map tab and press Write. Each page gets its brief and its full draft, 30 credits a page, up to 50 a batch, in publish order, with a checkpoint after every page.
- [How do versions and editing work?](https://legiitkeywords.com/help/briefs-and-drafts/how-do-versions-and-editing-work): Every draft you write is kept as a numbered version. Edit any of them in place; your edits are stored separately and can be discarded to get the generated text back.
- [What are the title tag, meta description, slug and FAQ schema blocks?](https://legiitkeywords.com/help/briefs-and-drafts/what-are-the-copy-blocks-on-a-draft): The on-page package: everything besides the body text a page needs to be published well. Each has a copy button.
- [How long does writing a draft take, and can I leave?](https://legiitkeywords.com/help/briefs-and-drafts/how-long-does-writing-take): Three to six minutes for most pages, longer for a 6,000-word piece. Leave the page; it refreshes itself and the draft is there when you come back.
- [Can I write a page the plan skipped?](https://legiitkeywords.com/help/briefs-and-drafts/can-i-write-pages-the-plan-skipped): Not directly, because a skipped group has no brief. Change what led to the skip and run again, or check the keywords on their own.
- [How do I get the work done on Legiit?](https://legiitkeywords.com/help/briefs-and-drafts/how-do-i-get-the-work-done-on-legiit): Every page in your plan ends with a job post you can paste into a Legiit order, plus links to the freelancer categories for each kind of work involved.

## Sharing and exports

- [How do I share a plan with a client or colleague?](https://legiitkeywords.com/help/sharing-and-exports/how-do-i-share-a-plan): Press Export and Share on the plan and create a share link. Anyone with the link reads the plan, every decision with its openings, verdicts and keywords, without signing in. Revoke it any time.
- [How do I export the keywords?](https://legiitkeywords.com/help/sharing-and-exports/how-do-i-export-the-keywords): Export and Share on the plan gives you a CSV of every keyword in the run with volume, cost per click, difficulty, intent, position, group, status, the reason a keyword was dropped, and source, plus a Google Ads Editor file.
- [How do I export a brief?](https://legiitkeywords.com/help/sharing-and-exports/how-do-i-export-a-brief): Download Brief on a page in the plan saves the brief as Markdown, ready to send to a writer.
- [How do I white-label a shared plan for a client?](https://legiitkeywords.com/help/sharing-and-exports/how-do-i-white-label-a-shared-plan): Put your agency name and logo on shared and printed plans from the site's Settings tab. The product name disappears from the page, the tab and the printout; the evidence stays.
- [How do I export a draft?](https://legiitkeywords.com/help/sharing-and-exports/how-do-i-export-a-draft): Markdown or HTML from the buttons at the top of the draft. HTML includes the title tag, meta description and FAQ schema in the head.
- [How do I print a plan or save it as a PDF?](https://legiitkeywords.com/help/sharing-and-exports/how-do-i-print-a-plan): Open the share link and print from the browser. The shared plan is laid out for paper, and Save as PDF in the print dialog gives you the file.
- [Can I use the keywords for Google Ads?](https://legiitkeywords.com/help/sharing-and-exports/can-i-use-the-keywords-for-google-ads): Yes. Every keyword carries Google's cost per click and an intent, each group maps to an ad group, and Export and Share gives you a Google Ads Editor file with negatives included.
- [How do I export or share a topical map?](https://legiitkeywords.com/help/sharing-and-exports/how-do-i-export-or-share-a-topical-map): The Map tab has a CSV of every page with its section, phrases, page test, publish order and links, a printable report of the tree, and the same share links as a plan.
- [How do I publish the knowledge base?](https://legiitkeywords.com/help/sharing-and-exports/how-do-i-publish-the-knowledge-base): Press Publish on the Answers tab. Then host the answers on help.yourdomain.com with one DNS record, or download the file for your platform, or copy the pages in. Every answer you left ticked goes out.
- [How do I send the knowledge base to my client?](https://legiitkeywords.com/help/sharing-and-exports/how-do-i-send-the-knowledge-base-to-my-client): Create a review link. Without an account, your client reads the answers, unticks any they don't want and, if they like, answers the questions their site doesn't. Each change records the name and email they type.

## Credits, plans and billing

- [What do things cost?](https://legiitkeywords.com/help/credits-and-billing/what-do-things-cost): A plan trial is $1 for seven days. An analysis is 100 credits, a deep one 200, a written page 25, a keyword check 5 per keyword, keywords for one post or video 5, a competitor's keywords 10, a topical map 180 to 900, a knowledge base 50 plus 2 an answer. One analysis on its own is $29.
- [How do I buy an analysis?](https://legiitkeywords.com/help/credits-and-billing/how-do-i-buy-an-analysis): One site's plan is a single $29 purchase with no trial and every decision shown. Press Buy for $29 on the Credits page, the paywall or a locked trial plan, pay on Stripe, and the credits are in your balance when you return.
- [Which plan should I choose?](https://legiitkeywords.com/help/credits-and-billing/which-plan-should-i-choose): One site, once: buy a single analysis. A few sites or drafts every month: Pro. Clients: Agency. You can start with one analysis and move to a plan later.
- [What is a deep analysis and when is it worth it?](https://legiitkeywords.com/help/credits-and-billing/what-is-a-deep-analysis): Standard inspects 12 groups of keywords for 100 credits. Deep inspects 30 for 200. Deep suits large sites, agencies and sites with many distinct products.
- [What happens to my credits if a run fails?](https://legiitkeywords.com/help/credits-and-billing/what-happens-to-my-credits-if-a-run-fails): Credits charged to a run that fails on our side come back to your balance automatically, within a minute of the failure.
- [How do I change or cancel my plan?](https://legiitkeywords.com/help/credits-and-billing/how-do-i-change-or-cancel-my-plan): To move up from Pro to Agency with the credits today, press Upgrade Now on the Credits page. Everything else (moving down, the card, invoices, cancelling) is in Manage Billing.
- [Where are my invoices and receipts?](https://legiitkeywords.com/help/credits-and-billing/where-are-my-invoices): Stripe emails a receipt for every payment, and every invoice is in the billing portal under Manage Billing.
- [Can I get a refund?](https://legiitkeywords.com/help/credits-and-billing/can-i-get-a-refund): No. Purchases are final. Credits charged to a run that fails on our side are returned automatically, as credits.
- [What does a topical map cost?](https://legiitkeywords.com/help/credits-and-billing/what-does-a-topical-map-cost): The map plan is free. Building the map is 180, 450 or 900 credits for up to 60, 150 or 300 pages. Writing a page of the map is 30 credits, brief included.
- [I paid but my credits have not arrived](https://legiitkeywords.com/help/credits-and-billing/i-paid-but-my-credits-have-not-arrived): Refresh the Credits page first; credits usually land within seconds. If they are still missing after a few minutes, send us the receipt and we add them by hand.
- [What does a knowledge base cost?](https://legiitkeywords.com/help/credits-and-billing/what-does-a-knowledge-base-cost): The preview is free. A build is 50 credits plus 2 credits an answer, so 25 answers cost 100 credits and 125 cost 300. Answering a question yourself is free; extra answers are 2 credits each. Slots we can't fill are refunded.

## Account and privacy

- [How do I set or change my password?](https://legiitkeywords.com/help/account-and-privacy/how-do-i-set-or-change-my-password): Account settings, Password, type it twice, Set Password. Email sign-in links keep working alongside it.
- [How do I change my email address or display name?](https://legiitkeywords.com/help/account-and-privacy/how-do-i-change-my-email-or-name): Both are in Account settings. A new email must be confirmed from the new inbox before it takes effect.
- [How do I delete my data or my account?](https://legiitkeywords.com/help/account-and-privacy/how-do-i-delete-my-data-or-my-account): Both are at the bottom of Account settings. Delete All My Data removes every site and its research and keeps the account; Delete My Account removes everything, including credits.
- [What do you store about me, and who can see it?](https://legiitkeywords.com/help/account-and-privacy/what-do-you-store-about-me): Your email, name and sign-in records; the sites, keywords and settings you submit; the research results; a Stripe customer reference; and server logs for 90 days. Only you and our support staff can see your research.
- [Can my team share an account?](https://legiitkeywords.com/help/account-and-privacy/can-i-have-more-than-one-user): Accounts are per person and per email. For now, a team shares by using one account or by sending share links; separate seats are on the roadmap.
- [Why can't I add another site or read one today?](https://legiitkeywords.com/help/account-and-privacy/why-cant-i-add-another-site-or-read-one-today): Accounts that have not run an analysis yet can set up 3 sites and read 5 a day. Running one analysis lifts both limits.
- [Is there an API?](https://legiitkeywords.com/help/account-and-privacy/is-there-an-api): Yes. Create a token in Account settings and read your sites, plans and keywords, start research, or get keywords for an idea, from your own tools. Tokens act as you and spend your credits.

## Troubleshooting

- [The sign-in link did not arrive](https://legiitkeywords.com/help/troubleshooting/the-sign-in-link-did-not-arrive): Check spam, wait a minute, confirm the address, and request a new link. Each link works once, for an hour.
- [The site could not be read](https://legiitkeywords.com/help/troubleshooting/the-site-could-not-be-read): The site blocked our reader, was down, or is not a normal website. Check the address, try again, and if the site blocks bots, allow ours or describe the business instead.
- [My research run is stuck or failed](https://legiitkeywords.com/help/troubleshooting/my-research-run-is-stuck): A run that shows no progress for more than fifteen minutes has usually hit a provider slowdown and will resume on its own. A failed run returns your credits and can be run again from where it stopped.
- [The research found no keywords, or very few](https://legiitkeywords.com/help/troubleshooting/the-research-found-no-keywords): Usually the profile's topics were too narrow, too branded, or the market was wrong. Broaden the seed topics, check the market, and run again.
- [Every page in my plan was skipped](https://legiitkeywords.com/help/troubleshooting/everything-was-skipped): The results for every inspected group were either well served or out of reach for your site. The reasons are on the rows; the usual fix is building authority first or aiming at narrower groups.
- [My draft failed to write](https://legiitkeywords.com/help/troubleshooting/my-draft-failed-to-write): The writing provider was unavailable or the page could not be checked. Credits come back automatically; press Write the Draft again.
- [A page will not load or looks wrong](https://legiitkeywords.com/help/troubleshooting/a-page-will-not-load): Refresh, then try a private window. If it persists, tell us the address, the browser and what you saw.
- [Why does my map have fewer pages than its size?](https://legiitkeywords.com/help/troubleshooting/why-does-my-map-have-fewer-pages-than-its-size): The size is a ceiling, not a promise. A page is earned by passing the page test; the map holds as many earned pages as the size allows, and shows the topics beyond that as held in reserve.
- [Why isn't a question in my knowledge base?](https://legiitkeywords.com/help/troubleshooting/why-isnt-a-question-in-my-knowledge-base): Your list holds only answers written from your own site or your own words. A question is missing when your site doesn't answer it, when too much of its answer couldn't be traced, when your site changed, or when it was left out. Answer it in your own words and it joins the list.